Our
Data Protection

1. Who is the controller? The controller within the meaning of data protection laws is: movelo Deutschland Getreidegasse 9 D-83435 Bad Reichenhall Germany Contact Tel.: +49 (0) 8651 99995 0 info@movelo.com Management Niclas Schubert Registry court Traunstein Commercial register HRB 16730 2. Collection of general information When you access our website, general information is collected automatically. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, and similar information. This is solely information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the website content requested by you and is inevitably generated when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our website and the technology behind it. 3. Cookies Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data, such as your IP address, browser used, operating system, and information about your computer and your connection to the Internet. Cookies cannot be used to start programs or transfer viruses to a computer. Based on the information contained in cookies, we can make navigation easier for you and enable the correct display of our websites. Under no circumstances will the data collected by us be passed on to third parties, nor will it be linked to personal data without your consent. Of course, you can generally also view our website without cookies. Internet browsers are usually set to accept cookies. You can deactivate the use of cookies at any time via your browser settings. Please use your Internet browser’s help functions to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies. We use the following categories: Technically necessary cookies

• Session cookie: A session cookie enables the web server to distinguish between the different users accessing the websites at the same time. The browser sends the cookie with each access, so that, for example, the user does not have to re-enter their login details every time a page is accessed.
• Cookie bar selection: This cookie stores your selection to hide the cookie bar.

Tracking and analytics cookies In order to further improve our offering and our website, we collect data for statistics and analyses. With the help of these cookies, we can, for example, determine visitor numbers and the effect of certain pages of our website and optimize our content.

• Google Analytics
• Google Conversion Tracking

4. SSL encryption To protect the security of your data during transmission, we use state-of-the-art encryption methods, such as SSL, via HTTPS. 5. Newsletter When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances that are relevant to the service or registration, for example changes to the newsletter offering or technical circumstances. For effective registration, we require a valid e-mail address. To verify that registration is actually carried out by the owner of an e-mail address, we use the “double opt-in” procedure. For this purpose, we log the newsletter subscription, the sending of a confirmation e-mail, and the receipt of the response requested therein. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties. You may revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. Each newsletter contains a corresponding link for this purpose. You may also unsubscribe directly on this website at any time or inform us of your request using the contact option provided at the end of this privacy notice. 6. Contact form If you contact us by e-mail or via the contact form, the information you provide will be stored for the purpose of processing the inquiry and for possible follow-up questions. 7. Deletion or blocking of data We adhere to the principles of data avoidance and data minimization. We therefore store your personal data only for as long as is necessary to achieve the purposes stated here or as provided for by the various statutory retention periods. Once the respective purpose no longer applies or these periods expire, the corresponding data will be routinely blocked or deleted in accordance with statutory provisions. 8. Use of Salesforce CRM

1. Description and scope of the processing of personal data The controller uses the customer relationship management system (CRM system) of the provider Salesforce (Salesforce). Salesforce.com is a service provided by Salesforce.com Germany GmbH, Erika-Mann-Str. 63, 80636 Munich, Germany. The controller uses Salesforce in order to process inquiries from website users, as well as from customers and prospective customers, more quickly and efficiently. Salesforce uses this data only for the technical processing of inquiries and does not pass it on to third parties. To use Salesforce, at least the provision of a correct e-mail address is required. Pseudonymous use is possible. In the course of processing service inquiries, it may be necessary to collect further data, such as name and address. Information on data protection at Salesforce can be found in the Salesforce Privacy Policy. For the international transfer of personal data, Salesforce provides appropriate safeguards that ensure an adequate level of data protection. Further information on the international transfer of personal data can be accessed here: https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/EU-Data-Transfer-Mechanisms-FAQ.pdf
2. Legal basis for the processing of personal data The legal basis for the processing of personal data in connection with the use of the Salesforce CRM system is Art. 6(1) sentence 1 lit. f GDPR.
3. Purpose of the processing of personal data The purpose of using Salesforce is the fast and efficient management of relationships with customers and prospective customers, as well as responding to corresponding inquiries.
4. Data deletion and storage period We delete CRM data when it is no longer required. We review the necessity every two years. In addition, statutory archiving obligations apply.
5. Right to object and option for removal If you do not agree to the processing of your data in Salesforce systems, we offer you alternative contact options. You can reach us by e-mail, telephone, fax, or post.

9. Use of Google Analytics This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Google Analytics cookies are stored on the basis of Art. 6(1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. IP anonymization We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services related to website and Internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Browser plugin You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that in this case you may not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website, including your IP address, and from processing this data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. Objection to data collection You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: Deactivate Google Analytics. More information on how Google Analytics handles user data can be found in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de. 10. Use of script libraries (Google Web Fonts) This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google’s servers. As a result, Google becomes aware that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1) lit. f GDPR. If your browser does not support web fonts, a standard font from your computer will be used. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/. 11. Typekit We use Adobe Typekit to display fonts on our website. Adobe Typekit is a service that provides access to a font library and is provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe). When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. In the course of providing the Typekit service, no cookies are placed or used to provide the fonts. To provide the Typekit service, Adobe may collect information about the font that is used to identify the website itself and the associated Typekit account. Further information can be found on the information page on Adobe Typekit privacy and in Adobe’s Privacy Policy. 12. Use of Google Maps This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. Google Maps is used in the interest of an appealing presentation of our online offerings and to make it easy to find the locations specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1) lit. f GDPR. More information on how user data is handled can be found in Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/. 13. Google DoubleClick We use DoubleClick, a service provided by Google Inc. DoubleClick uses cookies to display user-based advertisements. The cookies recognize which advertisement has already been displayed in your browser and whether you have accessed a website via a displayed advertisement. The cookies do not collect any personal information and cannot be linked to such information. If you do not wish to receive user-based advertising, you can deactivate the display of advertisements using Google’s ad settings. Further information on how Google uses cookies can be found in Google’s Privacy Policy. 14. Embedded YouTube videos Our website uses plugins from YouTube, a site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection is established to YouTube’s servers. In doing so, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1) lit. f GDPR. Further information on how user data is handled can be found in YouTube’s Privacy Policy at: https://www.google.de/intl/de/policies/privacy. 15. Use of social media buttons The social media buttons on this website (Facebook, Twitter, Google+) are implemented as pure hyperlinks. Therefore, when you visit our website, no data is transmitted to these companies. If you click on one of the buttons, you will be taken to the respective social media platform with the current page you are on as a reference. This allows you to easily share or like it there. Please refer to the privacy policies of the respective social media platform to find out which data about you is stored when you visit it. 16. Contact form and chat – Zendesk & Zopim We use the Zendesk ticket system, a customer service platform provided by Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102, to process customer inquiries. We also use the Zopim chat tool from Zendesk. To process your inquiries, necessary data such as surname, first name, postal address, telephone number, and e-mail address is collected via our website so that we can respond to your request for information. Zendesk is a certified participant in the so-called “Privacy Shield Framework” and therefore meets the minimum requirements for legally compliant commissioned data processing. Further information on data processing by Zendesk can be found in Zendesk’s Privacy Policy at http://www.zendesk.com/company/privacy. If you have any questions, you can also contact Zendesk’s data protection officer directly: privacy@zendesk.com If you contact us by e-mail or via the form on the website, we use the personal data you provide only to process your specific inquiry. The data provided will be treated confidentially. The data provided and the message history with our service desk are stored for follow-up questions and later contact. The processing of the data entered in the contact form is based on your consent (Art. 6(1) lit. a GDPR). We have concluded a data processing agreement with Zendesk and fully implement the strict requirements of the German data protection authorities when using Zendesk. 17. Your rights to information, rectification, blocking, deletion, and objection You have the right to obtain information about your personal data stored by us at any time. You also have the right to rectification, blocking, or, apart from the prescribed data storage for business processing, deletion of your personal data. Please contact our data protection officer for this purpose. The contact details can be found at the very bottom. In order for data blocking to be taken into account at any time, this data must be kept in a blocking file for control purposes. You may also request the deletion of the data, provided that there is no statutory archiving obligation. If such an obligation exists, we will block your data upon request. You may make changes or revoke consent by notifying us accordingly with effect for the future. 18. Changes to our privacy policy This privacy policy may be amended over time. Changes to this privacy policy will take effect when we publish the new version of the policy. If necessary, we will inform you about changes to our privacy policy. This privacy policy was last updated on October 10, 2022. 19. Questions for the data protection officer You have the right to lodge a complaint with a data protection authority in your country or region, or where an alleged violation of applicable data protection law takes place. If you have any questions about data protection, please send us an e-mail or contact our data protection officer directly: Data protection officer of movelo GmbH Getreidegasse 9 83435 Bad Reichenhall datenschutz@movelo.com